If you’re not happy with a product you’ve purchased for whatever reason, speak to us about potentially receiving a refund. We offer a 30 day money back guarantee on most products. Simply return your product, either in person or through mail, including the original receipt or proof of sale. No refunds will be awarded without some satisfactory proof of sale. You may be asked to provide a valid reason as far as why the refund was requested. If approved, your refund will appear as a credit on the card you used at the time of purchase within five days. After 30 days has passed since the time of purchase refund requests will typically not be accepted, though there are exceptions. If you believe that you are still entitled to a refund, feel free to state your case with the knowledge that it will be carefully considered. Be sure to explain why your request was not made earlier. After 60 days all sales are regarded as final and refunds will only be granted under very special conditions.
Should you purchase a product or service which involves recurring charges, potentially as a result of a subscription or payment plan, and then choose to cancel those payments, that cancelation will occur at the beginning of your next payment period. If you have been regularly receiving a product or service as a result of these recurring payments you should not expect that trend to continue following your cancelation. If you were working to pay off a product or service through layaway or a payment plan, you will need to return or forfeit any right to that product or service once you cancel. In most cases, you will no longer have to pay any recurring charges following your cancelation but you will not be refunded the money you have already spent. Some exceptions may be made on a case by case basis.
Tri County Wheel and Rim reserves the right to cancel any transactions made through their site in order to comply with legal requirements, payment processor or banking rules or credit card industry regulations. Should this event occur, any money sent out as a result of the transaction in question will be refunded to the user. We also may refund your funds as the result of a processing error, technical difficulties or a similar occurrence.
By carrying out any transactions on Tri County Wheel and Rim’s site you are agreeing to the terms detailed in this refund policy. This policy may be changed from time to time. It is your responsibility to check this page for any changes that might have been made.